Our Showroom
Where is your showroom located?
We are located at 488 Remuera Road, Remuera, Auckland 1050. Parking is available on the street and in nearby side streets.
What are your opening hours?
Our showroom is open Wednesday to Saturday, 10am–4pm. We are closed Sunday, Monday and Tuesday.
Do I need an appointment to visit?
No appointment is necessary — you're welcome to walk in during opening hours. However, if you'd like a dedicated styling consultation with Heather, we recommend booking in advance by emailing [email protected] or calling 09 529 0079.
Do you offer an interior styling service?
Yes! Our designer Heather Walker offers personalised interior styling consultations. Whether you're furnishing a single room or an entire home, we can help you create a space that feels uniquely you. Get in touch via [email protected] to discuss your project.
Can I see products in person before purchasing online?
Absolutely. We encourage you to visit our Remuera showroom to see, touch and experience our pieces before making a decision. Our team is on hand to answer any questions and help you find the right fit for your home.
Products & Materials
What types of products do you carry?
We carry a curated range of furniture and homewares including sofas, chairs, dining tables, sideboards, beds, lighting, mirrors, vases and artwork. Our collection is carefully selected for quality, craftsmanship and timeless design.
Where are your products made?
Our pieces are sourced from quality manufacturers across Europe, Asia and Australasia. We prioritise suppliers who share our commitment to craftsmanship and sustainable practices. Specific origin details are available on each product page or in-store.
Are fabric and finish options available?
Many of our upholstered pieces and timber items are available in a range of fabrics, leathers and finishes. Please contact us at [email protected] or visit the showroom to discuss custom options and lead times.
How do I care for my furniture?
Care instructions vary by material. General guidance is included with each product, and more detailed information is available on the product pages. For specific advice, feel free to contact us — we're happy to help you keep your pieces looking their best.
Do natural materials vary in appearance?
Yes — natural materials such as timber, marble, rattan and leather will each have unique grain patterns, colour variations and textures. These characteristics are a natural result of the material and are considered part of the beauty of the piece, not a defect.
Delivery
Do you deliver nationwide?
Yes, we deliver throughout New Zealand. Delivery costs and timeframes vary depending on the size of the item and your location. Full details are available on our Delivery & Returns page.
How long does delivery take?
In-stock items are typically dispatched within 3–5 business days. Made-to-order or special-order pieces have longer lead times, which will be confirmed at the time of purchase. We'll keep you updated throughout the process.
Do you offer a white-glove delivery service?
Yes, we offer a room-of-choice delivery and placement service for larger furniture items in the Auckland region. Please contact us to arrange this when placing your order. Additional charges may apply.
Can I collect my order from the showroom?
Yes, click & collect is available from our Remuera showroom. Simply select this option at checkout and we'll contact you when your order is ready. Collection is available during our opening hours, Wednesday to Saturday 10am–4pm.
Returns & Warranties
What is your returns policy?
We want you to love your purchase. If you're not completely satisfied, please contact us within 7 days of receiving your order. Returns are accepted on a case-by-case basis — items must be in original, unused condition. Please see our Delivery & Returns page for full details.
What if my item arrives damaged?
Please inspect your delivery carefully and note any damage on the delivery receipt before signing. Contact us within 48 hours of delivery with photos and we'll arrange a replacement or repair as quickly as possible. Email [email protected] with your order number and images.
Do your products come with a warranty?
Yes, our products are covered by a 12-month warranty against manufacturing defects under normal use. This is in addition to your rights under the New Zealand Consumer Guarantees Act. Please retain your proof of purchase.
Can I return a custom or made-to-order item?
Custom and made-to-order items cannot be returned or exchanged unless they are faulty or not as described. We encourage you to confirm all details carefully before placing a custom order — our team is happy to assist at any stage.
Payments & Pricing
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and bank transfer. In-store, we also accept EFTPOS and cash. Buy now, pay later options may be available at checkout.
Are your prices in New Zealand dollars?
Yes, all prices displayed on our website and in-store are in New Zealand dollars (NZD) and include GST.
Do you offer trade or interior designer pricing?
Yes, we work with interior designers, architects and trade professionals. Please contact us at [email protected] to discuss trade account enquiries and eligibility.