Trip Print

Furniture and oversized items require additional handling and quality checks before dispatch. Please allow 2–4 business days for processing, with delivery taking up to 10 business days depending on your location.

Furniture deliveries are made Monday–Friday between 9am–5pm. We recommend ensuring someone is available to receive your delivery. Our team will be in touch to confirm a suitable delivery window.

If your order contains both furniture and smaller homeware items, these may arrive in separate deliveries.

Rural addresses require an additional 2–3 business days on top of standard delivery timeframes. Rural delivery surcharges may apply and will be displayed at checkout. Please ensure your rural delivery number is included in your address at the time of ordering.

Click & collect is available from our Remuera showroom at 488 Remuera Road, Remuera, Auckland 1050. Request this option at when you contact us or place an order, and we'll contact you when your order is ready for collection. Collection is available during our opening hours: Wednesday to Saturday, 10am–4pm.

We want you to love your purchase. We understand that buying furniture and homewares online can sometimes be tricky, so please don't hesitate to contact us before purchasing if you have any questions.

We do not offer refunds for change of mind. A store credit or exchange is available on full-priced items that meet our returns criteria below. For more information, refer to our Returns criteria here